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In many cases, payment to a band is determined by the number of tickets sold. Often as part of a ticket purchase tables are reserved, taking the tables out of inventory. Therefore, unless the Deane Center initiates a decision to cancel a show, tickets are not refundable.

Under certain circumstances, a credit may be applied that can be used towards another Deane Center show. Such credit is valid for up to six months or December 31st of the current year. Whichever comes first.